The Care Team The care you deserve and the support you need.

Come join our growing team! The Care Team Hospice is looking for a Full-Time Patient Services Coordinator in Flint, MI. We specialize in providing Home Care in the home and facilities. If you are looking for a new and exciting opportunity, we encourage you to apply today. A member of the recruiting team will be in contact with you to discuss this opportunity in more detail. At the Care Team we offer:

• Engaging Company Culture
• Competitive Compensation and Excellent Benefits
• 401k with company match
• Growth from within through training, supportive leadership, and collaboration with the best of the best in your field
• Independence, Autonomy, and Flexibility!
• Innovation and industry-leading systems and technology

Key Job Responsibilities: The Patient Services Coordinator is responsible for coordinating care for TCT home care patients and will collaborate with the Clinical Manager and Intake Nurse to identify clinicians with the appropriate experience and skill set to match patient needs.

Additionally, the Patient Services Coordinator will:

• Assign Evaluation Visits
• Process Reschedule Visits, Missed Visits, and Reassigned Visits.
• Reassign Declined Visits.
• Complete Requested Schedule.
• Run Scheduling Requests Report on a daily basis, several times a day.
• Run Client Schedule Report on a daily basis, several times a day.
• Run Agent Summary Report.
• Run the Visit Sut Report weekly.
• Review Coordinator notes.
• Verify paper visit notes.
• Ensure all unscheduled visits have been scheduled at least 7 days out, if possible.
• Complete any additional duties as outlined in the PSC SOP.
• Ensure compliance with agency policies and procedures regarding operations/processes, including but not limited to those regarding patient care, patient complaints, incidents, safety and emergency management
• Always maintains patient confidentiality, including all HIPAA regulations

Qualifications

• Two years home care, hospice, scheduling, intake, discharge planning, or case management experience preferred.
• Microsoft computer skill set required, experience with The Care Teams software and applications preferred.
• Must be computer literate and ability to maintain simple records in English.
• Excellent oral, written and analytical skills.
• Should be a skilled organizer able to manage office files and logbooks.
• Must possess light clerical skills and have a polite telephone manner.