VP, HR Program Management

MasterCard

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

VP, HR Program Management

Overview

Lead the Global Payroll, Benefits and Mobility operations functions delivering transaction excellence and “priceless” customer service, creating value and contributing to the overall business impact of MasterCard’s multi-function GBSC.

Role

• Lead the design, development, implementation and ongoing leadership of the GBSC Global HR operations strategic plan. Through the plan, create business value, achieve internal customer satisfaction, drive operational excellence and deliver service at a competitive cost.
• Define and implement the service delivery model, global organization plan and lead the establishment of processes that are capable of delivering accurate, high quality results while consistently executing improved and transformational business initiatives.
• Establish a framework that enables a regular and proactive measurement of Global performance, establishes ongoing improvements, and facilitates forecasting and capacity planning for future workload.
• Lead and inspire the Global HR operations team to deliver on project and business goals and deliver an optimal employee experience.

All About You

• Previous experience leading a global function and a global team. Able to attract, inspire, develop and retain a high performing team.
• Strong knowledge of HR, Payroll and Benefit processes, procedures, and best practices in an operations role, preferably and shared service environment
• Excellent verbal and written communication skills with the ability to work collaboratively across a global organization at multiple levels and business units.
• Ability to effectively manage vendors, ensuring adherence to contracts and service level agreements
• Strong client services mentality and able to develop strong working relationships with your team, internal partners, and vendors to deliver a high-quality service
• Demonstrated leadership in complex situations and is viewed as a credible subject matter expert to all levels of senior management
• Solid project management experience inclusive of process design and system optimization
• Deep understanding and use of key technologies that drive automation and efficiency

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

O'Fallon, Missouri: $161,000 - $249,000 USD

Atlanta, Georgia: $161,000 - $249,000 USD

Miami, Florida: $161,000 - $249,000 USD

Purchase, New York: $185,000 - $286,000 USD

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