Company

MasterCard

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Technical Program Manager

Overview

The Network Services team is seeking a Senior Technical Program Manager who can lead the planning and organization of an agile scrum team. The ideal candidate is a proficient agile scrum master and project manager that takes ownership of the effectiveness of their squad and delivery of their projects.

Role

Facilitates scrum ceremonies for an agile team; i.e. daily stand-up, sprint planning, sprint reviews, backlog grooming, retrospective, and demos.
Provides agile coaching, helping the team self-organize, enforce team agreements, and employ best practices and processes.
Recognizes discordant views and takes part in constructive dialog to resolve them
Tracks and manages manifest definitions, release integration, timing, scope and delivery.
Provides ongoing updates (with data) on the state of delivery.
Proactively manages dependencies, ensuring all outputs are production ready at launch.
Understands the business context and the associated customer use case.
Understands team's technologies and able to evaluate system designs and architecture as they participate in solution discussions
Improves team processes that accelerate delivery, drive innovation, lower costs, and improve quality
Looked to as the first point of contact for team's projects.
Experienced in and understands industry technologies.
Understands their program, product, or Technology domain to sufficient depth/credibility to be effective with teams they work with.
Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details

All About You

Bachelor’s degree in Project Management, Information Technology, Computer Science or equivalent.
Relevant experience as a scrum master, project manager, or related field.
Experience working on enterprise level projects.
Excellent written and verbal communication skills.
Strong leadership skills.
Proficient at building and maintaining strong business relationships.
Proficient with MS Office tools.
Proficient with project tracking tools such as Rally or JIRA. Familiarity with Aha! Is a plus.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Identifier

a63eb6c1beec9ba982d318abeda2d066