Senior Specialist, Implementation

MasterCard

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Senior Specialist, Implementation

Overview

In a customer-facing environment, lead processing implementation projects of a technical nature. Deliver complex implementation activities ensuring impeccable quality and reliability of the implementations.

Role

• Provide end-to-end project management and execution throughout the implementation project life-cycle.
• Primary specialization focus will be on implementations of real-time payment products.
• Assess and document customer needs following the global project coordination methodologies.
• Guide customers through applicable MasterCard processing rules, specifications, and documentation.
• Identify appropriate processing implementation support documentation (contracts, agreements, forms, etc.) to be provided by customers.
• Manage technical aspects of implementations (API components, connectivity requirements, digital certificates, etc.)
• Handle multiple customer processing implementation projects in parallel.

All About You

• Bachelor’s degree or equivalent work experience with emphasis in business, finance or information technology. Advanced degree in business or management, a plus.
• Self-starter with an intense curiosity to learn and a strong drive to navigate the ambiguities of supporting new products or services in an independent manner.
• Superior leadership skills with a proven track record in successfully leading complex initiatives.
• Advanced understanding of MasterCard’s payment processing systems and/or ACH consumer applications.
• An understanding of how API models work. Actual experience supporting APIs is a plus.
• Ability to skillfully interact with external customers, business partners, and varying levels of management.
• Capacity to adapt to an ever-changing and demanding work environment.
• Excellent verbal and written communication skills.
• Proven project management expertise.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

O'Fallon, Missouri: $80,000 - $124,000 USD

e537021052420c4b7733b2ed25253471