Company

MasterCard

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Senior Product Manager - Technical

Overview

The Network Services team is seeking a Senior Product Manager - Technical who can own an agile scrum team's product backlog, translate business requirements into technical stories, define clear acceptance criteria, and ensure the team is delivering value in each iteration. The ideal candidate is a proficient scrum product owner that is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role

Acts as the product owner for an agile team in scrum ceremonies.
Using the Working Backwards method, translates business requirements and customer experiences into features and stories that drive the platform/product roadmap.
Creates and elaborates user stories, sets acceptance criteria, and grooms the product backlog.
Recommends trade-off decisions on platform product features, scope, and backlog items.
Uses runtime metrics of their services in market as a feedback loop into the backlog and balances technical priorities against new feature requests
Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams
May participate with the business in customer research to inform platform product feature needs
Coordinates with interdependent teams on platform product requirements
Keeps close to the design of the user experience and represents the voice of the customer.
Reviews product demo against acceptance criteria for the feature or story set.
Prepares launches and monitors platform performances, adoption, and operational health for feature sets
Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
Stays aligned with Go To Market plans for the feature set
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues

All About You

Bachelor’s degree or equivalent in related discipline.
Relevant experience as a product owner, product manager, or related area.
Proficient at grooming user stories, setting acceptance criteria and prioritizing a platform product backlog
Knowledge of information technologies in software architecture and design, programming, APIs, security, databases, infrastructure, platform, UI/UX, and cloud.
Experience working on enterprise level projects.
Excellent written and verbal communication skills.
Proficient at building and maintaining strong business relationships.
Proficient with MS Office tools.
Proficient with project tracking tools such as Rally or JIRA. Familiarity with Aha! Is a plus.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

O'Fallon, Missouri: $98,000 - $152,000 USD

Identifier

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