Company

MasterCard

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

SVP, Infrastructure Engineering

SVP, Service Delivery, Platform Design & Development

Responsible for the design, configuration, and delivery of Platform Infrastructure & Application infrastructure solutions with the development teams supporting Mastercard’s core Products that include Debit / Credit / Emerging Payments / Card Network Processing / Digital Enablement etc. This role will be critical in terms of developing new Platform Architecture and communicating this architecture into Platform and Software Development Engineering teams. Given the nature of Mastercard’s business, this requires expertise and capabilities in running highly available, performant and scalable technology platforms. The success for this role will be driven by both technical and operational expertise as well as leadership and communications capabilities.

Responsibilities

Manage multiple teams of technical resources that are dedicated to business verticals. These teams will maintain platform specific knowledge that allows them to be effective and efficient at implementing infrastructure solutions for internal and market facing programs (Infrastructure Design, Web Administrators, DBA’s, and Application Architects)
Interface / Liaison with Platform Program to provide support and support the strategy for building services and applications provided by the Application Frameworks and Platform Services teams to enable consistency and governance across Service Delivery and ONE overall
Experience engineering, building and supporting distributed platform technology
Experience engineering, building and supporting private cloud technology
Experience engineering open systems storage technology
Strong Operational Excellence, experience with risk and controls for Distributed platforms
Implement governance framework defining methods to manage, monitor, and measure consistently across the Software Engineering and Infrastructure Design Engineering Guild, utilizing resources and processes to influence, improve, and automate
Enable infrastructure and platform current and future strategy that will facilitate the Service Delivery and development teams to align with key initiatives around automation, cloud, technology standards and compliance.
Centralized On-Soil Requirements team to enable template-based standardization to be enabled.
Collaboration and relationship management across the broader domain to manage/mitigate escalations, customer impacts, reprioritization of efforts, anticipate future needs and adjust budget, organization and staff accordingly.
Drive and lead strategic initiatives, technology enhancements, service delivery and support for market-facing programs
Provide strategic judgement, guidance and execution for technology operations, services and support globally while monitoring performance and critical project initiatives
Build/maintain effective relationships with subject matter experts in Platform Program, Security, HR, finance, sales, sourcing, SPM, and other stakeholders to promote cross-functional collaboration and partnership driving positive results across O&T
Lead administrative and organizational matters, process improvements, upgrades across teams globally leveraging key performance indicators and data to identify constraints and form improvement plans
Highly visible and impacting role that’s strategic thinking, partnering with senior leaders across the company, cutting edge technology, and M&A skills with an emphasis on people management
Guides software and hardware solutions to address technical issues; seeks opportunities for improvements and efficiencies. Leads complex system and platform problem resolution efforts to prevent recurrence
Support holistic platform security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions
Performs financial planning, forecasting, and budget tracking/adherence to reduce total cost of ownership and allocate resources efficiently / workforce planning and capacity management
Conducts goal setting and performance appraisal processes, coaches and develops employees as an organizational resource Leads the infrastructure architecture oversight process to ensure internal and external customer needs are met and products are maximized within budgetary constraints
Oversees holistic platform security posture, which includes proactively identifying security risks and implementing both risk mitigation plans and control functions
Leads complex system and platform problem resolution efforts to prevent issues from recurring

Job Specific Experiences & Competencies

Demonstrated success in reducing manual workloads and process reengineering through infrastructure automation
Successful track record leading design initiatives to improve processes and increase efficiencies for operational and financial value by leveraging tools and technologies
Experience and maniacal focus on data privacy and security
Demonstrated ability to operate with complete independence and autonomy
Demonstrated ability to conceptualize, manage, and prioritize multiple large-scale company initiatives in parallel
Ability to quantify the value and performance of software products and services and demonstrated ability to formulate data-driven decisions that lead to results
Excellent written communication skills; this role will require the creation of content such as whitepapers and other written deliverables
Demonstrated experience as a leader with the ability to attract, recruit, and develop technical talent
Internal / External Evangelist who can promote the success and advances of the technology infrastructure & operations organization
Natural curiosity, and excitement to stay abreast with the latest cloud technology trends and best practices
Successful track record developing architectural standards within global technology domains and sub-domains, expected to define and implement global quality and consistency
BS in Business/Computer Science/Engineering/Mathematics or commensurate experience

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Identifier

353d5dfbc1f15365097687ecd07b8cf4