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Program Coordinator I

Illinois, United States, US•Posted Jul 12, 2023
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Company
Centene Corporation
Description
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.


***NOTE This is a hybrid role for Illinois-based applicants that reside in the following counties in southern Illinois Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Pope, Pulaski, Saline, Union, Williamson (near Illinois cities Olive Branch, Benton, Ridgway, Elizabethtown, Murphysboro, Vienna, Metropolis, Brownfield, Ullin, Harrisburg, Anna or Marion). This role provides care coordination services to DCFS Youth in Care and Former Youth in Care, ages 0-21; and may involve up to 10% travel at the request of a caregiver or DCFS care worker or in the event of multiple crises with a member.***


Position Purpose Assist in activities related to the medical and psychosocial aspects of utilization and coordinated care.


  • Initiate authorization requests for output or input services in keeping with the prior authorization list. Research claims inquiry specific to the department and responsibility.
  • Perform tasks necessary to promote member compliance such as verifying appointments, obtaining lab results. Assess and monitor inpatient census.
  • Screen for eligibility and benefits. Identify members without a PCP and refer to Member Services. Screen members by priority for case management (CM) assessment. Perform transition of care duties to include but not limited to, contact the member’s attending physician, member or medical power of attorney, other medical providers (home health agencies, equipment vendors) for information pertaining to special needs.
  • Coordinate services with community based organizations. Attend marketing and outreach meetings as directed to represent the plan. Produces and mails routine CM letters and program educational material.
  • Data enter assessments and authorizations into the system.


Education/Experience High school diploma or equivalent. 2-3 years managed care setting, medical office or facility setting with demonstration of medical administration duties. Thorough knowledge of customer service, utilization review or claims processing practices in a managed care environment and operation of office equipment such as a personal computer. Knowledge of medical terminology.


For Illinois Youth Care contract Required Education/Experience – Bachelor’s Degree in nursing, social sciences, social work, or a related field. 1 year supervised clinical experience in a human services field.


  • Additional Details
  • Line of Business Illinois Health Plan
  • Department Youth Care / Care Management
  • Territory in the following counties in southern Illinois Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Pope, Pulaski, Saline, Union, Williamson (near Illinois cities Olive Branch, Benton, Ridgway, Elizabethtown, Murphysboro, Vienna, Metropolis, Brownfield, Ullin, Harrisburg, Anna or Marion)***


Our Comprehensive Benefits Package Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.


Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Identifier
08858ab486e09317435e0d36eb43f2b8
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