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Manager, Technology Risk Management (LAC)

Miami, FL, US•Posted Jun 28, 2023
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Company
MasterCard
Description
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.


Title And Summary


Manager, Technology Risk Management (LAC)


Overview


  • Monitors technology risk and compliance, and develops, delivers, maintains and monitors IT policies, standards, and best practices
  • Oversees compliance and the implementation of design (up-to-date standard operating procedures) and operational (testing the validity of procedures periodically) effectiveness


Responsibilities


  • Lead and support customer and regulator technology and security examinations including on-site or virtual assessments in Latin American countries where Mastercard operates, including providing cohesive presentation of related areas; collection of documentation/evidence with subject matter experts demonstrating how Mastercard satisfies obligations and commitments;
  • Lead response to customer and regulatory inquiries and requests for information/questionnaires, including mapping customer control domains to Mastercard controls;
  • In conjunction with the first line of defense business owners, help create and document execution of effective action plans in response to audit discoveries, compliance findings and changes to regulatory schemes;
  • Identify, analyze and report regulator and customer risk assessment/examinations findings and trends to internal stakeholders for action/follow-up and monitoring of progress;
  • Provide cross team support for other customer requests, RFP support and customer audits. Also expected to provide ad hoc support for unique customer or TRM requests


Experiences


  • Degree in law, finance, business management or IT related field
  • 3-5 years minimum experience in IT, Banking, Payment or FinTech sectors in similar area of concentration (Information Security, Internal Audit, Risk Management, Compliance)
  • Excellent oral and written communication skills
  • Substantial experience collaborating cross-functionally to identify and implement best practice risk processes
  • Be culturally aware, sensitive and able to collaborate with cross-regional teams
  • Knowledge of Risk and Control Framework standards such as SOC 1, SOC 2, PCI-DSS, ISO
  • General knowledge of laws, regulations, policies, and ethics as they related to technology, cybersecurity and IT management, especially in relation to payments sector (e.g., GDPR, RTS, PFMI, etc.)
  • Strong IT technical knowledge, including emerging technologies
  • Ability to rapidly learn Mastercard retail card, real-time payments and account products and technology, security and other risk management programs and practices
  • Ability to speak Spanish fluently required; ability to converse in or read Portuguese a plus.


In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


Corporate Security Responsibility


All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must


  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.


Pay Ranges
Identifier
cbec1779609dcd9a1b6b0d5b5393a0f3
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