Company

MasterCard

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Director, Product Management for SpendingPulse

Overview

Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data
We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

Product Managers in Data & Services at Mastercard

Translate deep understanding of our customers into products and solutions that drive significant customer value
Build revolutionary products that advance how businesses all over the world derive most value from their data assets
Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
Act as connectors to ensure commercial and technological success of our products by working with cross-functional teams (e.g., Sales and Marketing, Technology teams, Data Strategy)
Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs

Role

Partner with Vice President product managers and teammates in design, engineering, and other parts of the business to drive product development from opportunity identification to launching solutions; testing products around desirability, feasibility, and viability
Explore 0->1 product creation in the Retail space with a focus on problem space exploration, customer / user inverviewing, and rapid prototyping
Drive products with a technology strategy that supports rapid development of scaled enterprise software products
Lead success definition, own and drive working backwards vision and strategy, short and long term goals, and documentation to help inform the direction of success and feedback
Collaborate with cross-functional teams to set a customer-centric product vision; ensure consistent alignment between business priorities, development objectives, market trends and technology investments
Design product concepts, conduct user testing and, and define/ iterate across product roadmaps for Locations products
Partner with UX designers, data engineering, developers, and technology teams (internal and external) to define business requirements, technical capabilities, and customer experiences
Oversee the development of features in the product roadmap
Prioritize development of features as they align with product strategy
Define usage metrics success criteria, and work with development teams to monitor
Identify issues, risks, and dependencies to track product development
Build strong working relationships with a diverse group of internal and external stakeholders
Own and manage system, processes, and developer tools that streamline product development
Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans and effects on product P&L
Contribute to efforts to shape product management and foster an agile, user-focused, product-led culture
Mentor, develop, and foster the skills of other team members

All About You

Critical thinker: identify patterns of needs and priorities across teams, understand the workflow of multiple roles and design solutions that help teams achieve their goals
Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
Natural problem solver: analytical, curious, and fact-driven approach to product development
Collaborative team player: proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity
Excellent written and verbal communication skills: ability to engage and influence at all levels, make the complex simple, communicate effectively with teammates at all levels of technical knowledge
Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
Skillset: system design, cross-team collaboration, writing and gathering product requirements, driving consensus
Experience in consulting / product management / product development / software engineering preferred

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Identifier

e41c63ba633d5d0bcc831a1b2b8c9cd0