Company

MasterCard

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

Director, Policy & Corporate Communications, NAM

As part of a global team and the North America Marketing and Communications organization, the Communications team plays a significant role in managing Mastercard’s corporate reputation, policy and regulatory communications as well as furthering the company’s position as a technology company in the payments industry. The team supports the region’s business priorities by working across business units to drive strategic communications programs that target key stakeholders.

The Director, Communications, Policy & Corporate Communications, North America will report to the Senior Vice President of Communications, North America and will be responsible for advancing the company’s perception among lawmakers and their staffs, customers, media, influencers, cardholders and internal audiences.

This role will have a particular focus on policy and regulatory communications. The ideal candidate should have a combination of Washington DC and corporate public affairs experience and a strong track record of media relations with top-tier reporters and outlets.

This individual will work with a team of high-performing individuals across communications and public policy to look holistically at where and how the company shows up. The candidate will connect the dots between the day-to-day products and solutions, thought leadership and the greater promise of Mastercard’s ability to do well and do good.

Role

Works in collaboration with the Executive Vice President and Senior Vice President of Marketing and Communications, the Executive Vice President of Public Policy, as well as the senior North American leadership team to advance the company’s reputation among key stakeholders, with a focus on government.
Key player in company’s public policy and regulatory communications team, liaison with DC teams and legal.
Develops the preparation for, and plays a primary role in, the communication of new products, new customer wins, speaking and thought-leadership platforms
Leverages relationships with key media, including Washington DC media and industry analysts to deliver a holistic traditional/earned media program in support of public policy initiatives, planned product/service launches and announcements
Nurtures and develops positioning for products and services that will help advance the company’s corporate value story
Coordinates activities with the senior vice president of communications, as well as other appropriate internal and external resources
Provides effective direction and counsel on executive speaking and editorial opportunities
Handles sensitive/confidential information in a professional matter
Mentors a team of individuals across a range of topics relevant to the region
Use measurement tools to assess the impact of communications programs to refine activities
Selected candidate will:
Help shape messaging, develop programming and execute communications campaigns in support of the Mastercard Innovation narrative, with specific direct support for public policy and regulatory initiatives and issues management as well as digital payments.
Develop PR plans draft press releases, Q&As, holding statements, executive presentations and other external-facing content.
Proactively develop new story lines, media campaigns, and subjects of interest to business, technology, broadcast, industry trade and consumer media that drive 3rd party endorsement and editorial with media, industry influencers and blogging community.
Establish & maintain a traditional, digital and social media footprint for the location and actively cultivate relationships and inclusion for Mastercard within the Washington DC and New York communities.

All About You

Seasoned communications professional (15-20 years) with a desire to work out of current comfort zone and while leveraging past mix of experience in a corporate, public affairs, agency and/or journalism.
Earned reputation as a subject matter expert in DC media as well as technology and innovation
Proven capabilities as a writer and content producer that spans across traditional, print, social, digital and event speaking.
Strong relationships and proven track record managing and driving editorial through aggressive media relations and content development/digital engagement strategies on a local, national, regional and global stage.
Proven experience managing resources in a matrix organization with the ability to indirectly influence people and resources.
Must possess a curious business mind that loves to problem solve.
Strong diplomatic and negotiation skills.
Persuasive writer (scripts, talking points, content)

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

Purchase, New York: $151,000 - $233,000 USD

Washington, District of Columbia: $151,000 - $233,000 USD

Identifier

af69d1e7ab93d133f5d00d4e738188a6