Community Relations Representative II

Centene Corporation

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose Provide sales coverage and develop best possible market penetration for all Medicaid and Medicare products to present to prospective members in the assigned territory in accordance with company's policies and programs. Provide greater access to health insurance, by providing education and assistance to individuals.

***The Community Relations Representative II will support Toledo, OH and the northwest region of Ohio. Regular travel to those areas are required for the role. The ideal candidate would live in or around Toledo.***

Responsibilities

Maintain collaborative relationships with community resource and advocacy groups to build additional community support for current and potential enrollees.

Collaborate with internal staff, staff at local and state government agencies and regulatory/accreditation entities to develop and implement processes to better serve enrollees

Facilitate on-going communication between the provider community and Health and Family Services

Enroll consumers in Medicare product, present information on Medicaid programs, help facilitate the continuance of enrollment, and offer information with Medicaid recertification

Conduct home visits and personalized appointments as needed to complete the Medicare enrollment process or as requested by potential enrollees to explain the Medicaid product

Assist members in accessing health care, transportation needs and other services or issues as they occur and pertain to members

Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies, including providing enrollees with all corresponding materials and documentation

Research and monitor competitive products and marketing practices

Submit special reports regarding the operation of the territory, acceptance or rejection of products, and competitive conditions beneficial to other Marketing initiatives

Ability to lift boxes containing marketing materials for events

Ability to travel 75%

Education/Experience Bachelor’s degree in marketing, sales, related field or equivalent experience. 4+ years of marketing, sales or community relations or outreach experience, preferably in a managed care or Medicaid environment Bilingual is a plus.

License/Certification Obtain current state’s Accident and Health Insurance Agent License within 6 months of hire.

Our Comprehensive Benefits Package Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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