Behavioral Health Service Manager

Centene Corporation

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.

CASE MANAGER - LPC or LCSW applicants needed in Beaumont, TX, Groves, TX, Lumberton, TX, Port Arthur, TX, Port Neches, TX, Nederland, TX, Rose Hill Acres, TX, Orange, TX, or Silsbee, TX

Monday - Friday 8 am - 5 pm (CST)

Competitive Salary, Sign On Bonus, Full-time Benefits, 401(k), PTO, Holiday Pay, Mileage Reimbursement and more!

Work from home AND travel to conduct behavioral health assessments IN-PERSON with child/adolescents' members.

Purpose Perform duties related to the day-to-day operations of the Service Management functions for Foster Care members to achieve the highest possible levels of functioning and wellness by ensuring consistent, timely access to medically necessary behavioral health services. Monitor quality of care, assist with discharge planning. Work with Foster Care Members, Medical Consenters, Department of Family and Protective Services (DFPS) staff and providers to meet the behavioral healthcare needs of each foster care member’s condition

• Work with Foster Care Members, Medical Consenters, Department of Family and Protective Services (DFPS) staff and providers to meet the behavioral healthcare needs of each foster care member’s condition.

Provide information to DFPS staff to facilitate development of the DFPS case plan.

• Identify foster care members who may benefit from service management, conduct an assessment and develop, implement and monitor a healthcare service plan.
• Update database regularly with most recent Service Management Plan of Care.
• Review information submitted by providers into the database to ensure material is appropriate and consistent with guidelines for data inclusion.
• Encourage behavioral health providers to use evidence-based practices and confirm that behavioral health providers and PCP’s are sharing information as required.
• Comply with established referral, pre-certification and authorization policies, procedures and processes by related medical management staff.
• Maintain compliance with federal and state regulations and contractual agreements.
• Coordinate service management functions with other departmental functions.
• Monitor data to address trends or potential quality improvement opportunities.
• Maintain HIPAA compliance and travel is required to conduct behavioral health assessments in-person with members

Education/Experience

• Master's degree in relevant field (e.g. social work, counseling, psychology) specializing in psychiatric/mental health.
• 3+ years of direct behavioral health/psychiatric experience, case management, utilization management, or service coordination

Preferred Qualifications

• Must be able to work independently with minimal supervision.
• 3+ years' experience with pediatric conditions, patients with special needs, social services for children, school-based settings, DFPS or child welfare system and/ or 3+ years working in local or state mental health authorities.
• Experience working in BH Field-Based roles, within social services, patient advocate services, or service coordination experience with community and mental health resources for child/adolescent members and Medicaid recipients.
• Experience administering psychological assessments and managing high volume caseloads is preferred.
• Role requires strong organization and customer services skills
• Proficient computer skills and experience working within large databases or provider information systems and Microsoft Office applications.

License/Certification LCSW or LPC (for the applicable state) is required and an active driver’s license is required. NOTE DFPS background is required.

Hiring Case Managers - full-time LPC or LCSW positions available in Beaumont, TX, Groves, TX Lumberton, TX, Port Arthur, TX, Nederland, TX, Port Neches, TX, Rose Hill Acres, TX, Silsbee, TX or Orange, TX.

Monday - Friday 8 am - 5 pm (CST)

Competitive Salary, Sign On Bonus, Full-time Benefits, 401(k), PTO, Holiday Pay, Mileage Reimbursement for travel and more!

LPC - Associate, License Master Social Worker (LMSW), and RN is NOT eligible for this position.

Our Comprehensive Benefits Package Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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