Account Manager I

Centene Corporation

You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose The Account Manager I services, renews and grows Small Group membership at a profitable margin; performs related work as required or assigned.

Responsible for the overall relationship and customer experience for assigned brokers and employer groups in territory; provides renewal and escalated service support to ensure high level of satisfaction.

Performs renewal related responsibilities including but not limited to delivering renewal quotes, communicating renewal changes, offering new solutions as needed and securing renewal status.

Maintains strong market knowledge specific to CA Small Group to understand competitive risks and advantages and to serve as trusted advisor to broker partners.

Functions as a health care consultant to employer groups, brokers and consultants.

Communicates legislation and/or industry trends to employer groups.

Sells alternative, ancillary and replacement products to renewing groups.

Follows established service protocol including recording or logging calls and visits made to and with groups, members and brokers/consultants.

Tracks, records and responds to employer group, member and provider inquiries and complaints.

Serves as liaison between assigned groups and Health Net operational staff.

Participates in meetings, seminars, training and community or public relations functions.

Education/Experience High school diploma or GED required; college degree preferred. Two years public contact experience in a professional environment License/CertificationCurrent state insurance licensure or ability to obtain within three months of employment; must be maintained as a condition of continued employment

Our Comprehensive Benefits Package Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Pay Range $52,900.00 - $95,200.00 per year

Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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