EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Product Owner
Position Summary: The Product Owner will lead the healthcare Program consisting of all related projects to deliver optimizations to our current Revenue Cycle Management (RCM) system for Finance and Operations. The Product Owner will have overall accountability for the execution and performance of said program with a focus in implementing business processes which are aligned with best practices and leveraging either potential off the shelf software or continue to develop the new features for our proprietary EyeCare Partners RCM system. They will work in partnership with the Information Technology, Finance & Treasury, and Operations teams along with the system integrator/implementer which will require them to quickly build trust, rapport, and credibility with each team to assure alignment throughout the project lifecycle.
Responsibilities:
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Plan, manage, and lead all phases of a diverse RCM implementation in a multi technology and vendor environment.
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Program delivery leading a large scale product development project is a plus.
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Lead teams across broad technical, financial and business disciplines, maintain the teams’ focus on the business objectives, and track progress to ensure timely completion of project milestones, on budget and with the desired results.
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Report on program status through the engagement of key stakeholders as well as the steering committee.
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Identify program risks and develop mitigation strategies to eliminate roadblocks.
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Manage program budget, program schedule, as well as all aspects of the organization’s RCM project.
Requirements:
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8+ years of experience managing large scale projects in healthcare
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Previous work experience with Revenue Cycle Management using multiple program / project management methodologies including, but not limited to Agile, Scrum, Waterfall, among others.
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Expertise in working with other commercial off the shelf RCM systems (NextGen, Experian Health, etc.) is preferred. Eyecare industry preferred.
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Experience in managing large teams consisting of onshore, nearshore, and offshore resources.
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Excellent written and verbal communication abilities, as well as previous experience in communicating with Sr. Leadership and “C” level stakeholders.
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Self-guided and can work independently with minimal direction.
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Experience working with NextGen RCM and PM module is preferable.