Position Summary
The Lockbox Remittance Specialist handles the servicing of all commercial lockbox services, including any operational functions that may pertain to the service. This position is responsible for the accurate and timely processing and maintenance of customers lockbox deposits.Duties & Responsibilities
- Receive and process all lockbox deposits from various commercial customers.
- Sort, open and process batches of work as required for this function.
- Process any corrections.
- Receive and answer customers inquires in a timely manner regarding customers lockbox and research any questions that may arise from the lockbox function.
- Bill each customer monthly appropriately according to the services provided.
- Maintain confidentiality of customer account information; follow established policies and procedures in responding to inquiries and request.
- Assist with other commercial operational functions as needed.
Education & Experience
Knowledge of:
- Strong oral and written communication skills
- Regulations, policies, and procedures
- Strong attention to detail in composing, typing and proofing materials, establishing priorities and meetings deadlines
Ability to:
- Strong oral and written communication skills
- Regulations, policies, and procedures
- Strong attention to detail in composing, typing and proofing materials, establishing priorities and meetings deadlines
Education and Training:
- Requires High School diploma or equivalent.
- 1 year previous retail banking or lockbox experience preferred.
- Requires knowledge of Microsoft Office.
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
